You may want to call Aurender support. I spoke with a guy in the US who was very nice and helpful. The techs who actually do the service are overseas, but perhaps if you describe the issue to the support tech it might get you a better response.
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Source - Aurender N100H. DAC - Wyred4Sound DAC2DSD. Preamp - Sanders. Amp - Sanders MagTech. Speakers - Martin Logan Montis. Cabling - Nordost Heimdall 2 cabling througout. Network Switch - AQVOX
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