This is the exact reason Audio Classcis and guys like Terry DeWick are around.
I never could understand why Charlie allows this. I would think Mc "Service and Refurbishment" could be a nice revenue source for Mc. There must be profit in it....Audio Classics has been in existence for many years. Maybe Mc realizes a ton a margin in just selling service parts to AC's?
Seems to me Charlie might be "penny wise, pound foolish" on not staffing the service dept to develop a steady source of profitable revenue for Mc.
I guess he ONLY wants to be in the business of selling new gear????