Quote:
Originally Posted by VGAustin
[W]hen you take the four Philips screws on the back of the unit off and remove the back plastic housing you can see the LED is inserted in a kind of small heatshrink type tube that aligns it with the lens that is seen from the front. I read in another forum of some issues where this has not been correctly aligned
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Once I had the Soloist back out of the wall installations, I went through these steps, and they did solve the problem. I tried to straighten the black heat shrink material and slightly bend out the plastic housing the shrink attaches to. A quick test just showed that the LED is now visible though the window on the outside.
Thanks to VG Austin for putting me onto this solution.