Quote:
Originally Posted by BillK
I would agree with that; I've read too many tales on AVS Forum of users who have sent their Foundation surround processors to be fixed and it has taken Krell over one year to return them.
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Forum reports can be a little misleading as its human nature to complain about an interpreted experience, but rarely give praise. Same applies to website product reviews.
I had a unit repaired at Krell (at no cost) about 9 months ago; it took about 6 weeks total, and they apologized for the delay. I followed the manufactures advice, purchased it from an authorized Krell dealer, and had the unit registered with Krell.
Ron
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Ron
Processor: McIntosh MX170, Amp: Legacy Audio i-V7, Digital: Benchmark DAC3B, Roon Music Player, Oppo UDP-205, Apple TV 4K, Fire TV Stick 4K Max, Analog: Gold Note Pianosa Turntable, Gold Note PH-10 Phono Preamplifier, Donatello MC Cartridge, Speakers: Legacy Audio Signature SE Natural Sapele Pommele, Silverscreen HD Center, JL Audio e112-Gloss Sub
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