I talked to Michael a few times regarding my QX 5 Twenty on the phone about the illuminated letters on the display screen and the fact that their are some missing lines, example letters and numbers are not complete and Michael said that its a simple LE display replacement fix and I can send the unit back to him or have my dealer here in Viet Nam fix it. So far Im very impressed with Arye customer service and technical assistance over the phone, I have never experienced them rushing me thru a phone call or trying to get rid of me so to speak.
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