Quote:
Originally Posted by kev313
Agree. Agree. Agree. They actually made Toga feel like he should apologize to them! How can you support a company that does not RUN out to fix an issue on a 185k speaker. Unbelievable. The purchasers of these speakers either have there choice of many über expensive speakers or have saved a good long time for them.
Either way, they should be taken care of and Magico should be at Toga's place, picking up the speakers, dropping of loaners, and bringing a box of doughnuts for good will.
I'm only too happy to boycott Magico until I hear of a successful resolution with an explanation as to what happened, a darn good reason why it took so long to fix, and the reason the repair process started so poorly.
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I wouldn't hold my breath!