Quote:
Originally Posted by Formerly YB-2
Anyone used Airbnb and had a problem? We booked a week in Islamorada Key for January about a month ago and received an e-mail today that they (whomever they may be - owner or Airbnb) cancelled the reservation and we would get a "full refund". However, they are calling a "full refund" some $45 less than we paid. I've read they try to rip folks off for this $45 and am wondering if anyone has come up against this in the past. Of course, we are working thru our credit-card folks for a real full refund, but thus far Airbnb has not responded.
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FYI. Islamorada is not a key. Lower Matecumbe is the key. Islamorada is the town.
Anyone who likely is using marketing bs to describe their locale probably shouldn't be trusted.
Just saying.