Dead info/text display on new MR87
 

I can not seem to get info text display to come on, can not get into setup menu of this tuner.

Is it possible for display just to out right die:tears: very disappointed in brand new piece

Is there anything I can try

Dan

I would check to verify that all of the ribbon cables are seated properly.

Of course, make sure the Tuner is unplugged.

https://www.hifishock.org/wp-content...1-mcintosh.jpg

Dan.......Sorry to hear this. Ivan's suggestion is a good place to start. Next stop would be your dealer. I once had an MC300 power amplifier I bought new, turned it on and no right channel meter movement. I pulled the cover, disconnected then reconnected the cable and the meter came to life. never had another issue. Hope it is as simple as that for you.

Dead info/text display on new MR87
 

Agree, especially if unit was recently shipped. I had same issue with a loose cable following shipping when I bought a MC2102, a meter was “dead”, all was well with a cable re-seat.

Just back to this forum tonight 9.23pm ( Sept 25 )

My McIntosh sales rep told me remove cover to check ribbon cables.. and if that did not solve problem, new replacement unit would be sent. At least it was good service:banana:

It was the ribbon connected to front panel ( had to remove cover over section where you see the flywheel though the top. ) 2nd ribbon cable over on the right in Ivan's photo.

So suggestions you guy's had were spot on but read them after problem fixed.:thumbsup:

Sign of relief...:music:

Dan

Cool Beans! 😎

Dan.......


https://i.imgflip.com/1o013r.jpg