heartbreaking , need help ...
 

oh... my heart is breaking

while walking around carrying XLR cables, one of the XLR connectors swing to
hit my Sophia3 just lightly. and the paint is chipped !! oh man..
car paint can withstand stone hit at high speed to some degree, but my Wilson
paint chipped very very easily. why why.. they said it was automotive paint
quality.

Now, complaining can't help it to come back. But Do any of you ever repaired
such paint damage on your Wilson before ? How to do it ? to send it back to
factory will be really difficult and costly, I know they will charge leg and arm for
this paint repair.
To calm myself down, at least they're still as nice sounding as before and I did it
is better than someone else did it.
Please help. Thanks so much

Toga

Toga......Uh oh! :yikes:

Can you post a photo so we can see how bad it is?

Toga ! really sorry to hear that maybe Debbie could get the paint to you and a custom painter in your area could fix it. Like someone that does custom hot rods or harley paint jobs

I would call Wilson directly.

I'm sure they will help you reach the best solution to repair it.

Sorry to hear that. :tears:
This exact same event happened to my friend Jean Marc with his WP8.
XLR connectors are heavy metal and are really dangerous.
There is a way to hide the shock a little bit, but it's not wonderful, like for cars....

Drop WA a line on their facebook page - Deb will surely respond. Best idea yet was to have them ship you a small tube of the paint and have someone local who handles other high end body work do it. Wouldn't be cheap but certainly less costly than shipping back to the factory for a touch-up.

And automotive quality or not - hit something at the right angle that is "stronger" and it will scratch/dent/peel.

Bummer.... I would get some touch up paint. On my cars that I have touched up here is what I do. Ater the touch up pain drys, I use a straight edge razor blade to make the touch up paint even or flush with the rest of the paint job. Then I tape off an area around the touched up chip and use a fine 1000 grade sand paper . Then compound the area and lastly a clear coat touch up.

Oh no! I did something similar with my WATCHDog actually recently. I can understand how you must feel!

What is the full name of the color of your Sophia's, TOGA? I say that so you don't say "Silver" since there are several different types of silver we do. I will see if I can get some touch up paint sent out to you.

-Deb

Beeing an automotive paint, it can be repaired in any automotive paint shop. You would have to cover everything up with tape / paper, and make sure they do not chip other parts of the speaker doing so.

Obviously, you would also need the original paint, or get a paint code from Wilson (I'm no expert on paints but AFAIK all paints have their codes).

Touch up is only a band aid, as it will only make the damage less visible, but will not eliminate it completely.

If you are able to get the touch up from Wilson then I might try a good furniture repair specialist to see what he can do before you ship them off to a "automotive" repair place. These guys can work magic on furniture.

Sorry about your accident.

Jim