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-   -   JRiver's servers were recently attacked and partially compromised (https://www.audioaficionado.org/showthread.php?t=43859)

jdandy 09-20-2018 02:06 PM

JRiver's servers were recently attacked and partially compromised
 
Here is an email I received today from JRiver.

I'm sorry to report that JRiver's servers were recently attacked and partially compromised. No credit card information was lost (we don't save any), but e-mail addresses probably were, and possibly passwords, although these were heavily encrypted. You should change your password for the forum here: Profile > Account Settings License passwords can be changed if you purchase in the future -- they are only used for changing your e-mail address. You can read more on Interact.

We have spent the last few weeks recovering from this catastrophic event. If you have experienced problems with Media Network, cover art lookup, CD ripping, or other functions that use our servers, this break-in is probably the reason. All problems are fixed now.

We're also sorry if you experienced a failure when you tried to purchase a new license or upgrade an old one. If you're willing to try again, here is a coupon that will save you $10 on a new or upgrade license during September: MEACULPA ($10 Coupon). Enter the coupon during purchase and confirm that the price is correct.

We offer our sincere apologies. It was our fault, and we're embarrassed about it. You can be sure that we are much better prepared to defend our servers now.

Ventoux 09-20-2018 07:27 PM

Hmm, I've been a long JRiver subscriber and didn't receive such notice. Too bad for them.

Masterlu 09-20-2018 07:40 PM

Me too, first I’m hearing about this.

cleeds 09-21-2018 04:13 AM

Thanks for the head's up Dan. I received the same notice, and found it my spam folder.

Vintage Pete 09-21-2018 06:56 AM

Quote:

Originally Posted by cleeds (Post 932457)
Thanks for the head's up Dan. I received the same notice, and found it my spam folder.


Ditto....
I just found my notice in my spam folder as well.

Ventoux 09-21-2018 11:32 AM

Just received my email. Changed my P/W.


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