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thxthx 09-09-2017 09:05 PM

Klipsch Support Contact
 
It seems impossible to find a contact email for Klipsch. My dealer is useless and the distributor in Australia doesn't respond. Would anyone know of a contact email address for technical support at Klipsch? Thank you...

vintage_tube 09-09-2017 10:01 PM

In AUS or USA?

USA is here:

http://www.klipsch.com/contact-us
Technical support: 1 (800) 554-7724

This came up on the Klipsch web page and someone in Australia in 2008 mentioned go to Harvey Normans .

http://www.klipsch.com/dealers?c=AU

Best Sir,

Bob

GhostInTheMachine 09-10-2017 07:45 AM

I could not reach anyone except the general operator when I was trying to speak to someone at Klipsch (pre sales).

JWJW 09-10-2017 05:35 PM

Quote:

Originally Posted by GhostInTheMachine (Post 866360)
I could not reach anyone except the general operator when I was trying to speak to someone at Klipsch (pre sales).

I agree..... K's customer service is horrible. Just had an experience with grills. Nearly impossible to reach someone on their phone system.

GhostInTheMachine 09-10-2017 06:05 PM

Quote:

Originally Posted by JWJW (Post 866443)
I agree..... K's customer service is horrible. Just had an experience with grills. Nearly impossible to reach someone on their phone system.

What happened to your grills?

thxthx 09-13-2017 03:04 AM

Quote:

Originally Posted by vintage_tube (Post 866327)
In AUS or USA?

USA is here:

http://www.klipsch.com/contact-us
Technical support: 1 (800) 554-7724

This came up on the Klipsch web page and someone in Australia in 2008 mentioned go to Harvey Normans .

http://www.klipsch.com/dealers?c=AU

Best Sir,

Bob

Thanks Bob but I'm searching for an email address in the U.S. Harvey Norman here is a waste of time.

I didn't realise Klipsch had such a bad reputation. I'll keep clear of them in the future.

Stuff it... I'll just contact THX... that will be easier!

JWJW 09-15-2017 06:18 AM

Quote:

Originally Posted by GhostInTheMachine (Post 866451)
What happened to your grills?

They shipped the wrong grills with the speakers. My dealer and I ordered special grills (and paid for)....received standard black; which are HORRIBLE looking btw.

GhostInTheMachine 09-15-2017 08:38 AM

Quote:

Originally Posted by JWJW (Post 867146)
They shipped the wrong grills with the speakers. My dealer and I ordered special grills (and paid for)....received standard black; which are HORRIBLE looking btw.

It's too bad the company is 'asleep'. The Heritage line of speakers are gems in high end audio.

Formerly YB-2 09-17-2017 09:56 AM

Call the CEO and complain. They hate to get complaints.
https://www.bloomberg.com/research/s...ivcapId=252862

BuffaloBill 09-17-2017 10:36 AM

I have used the Klipsch customer support e-mail address and have consistently gotten good responses. I also have the personal e-mail addresses of several key Klipsch engineers and they always respond promptly to my inquiries.


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