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LarsT

01-25-2020 10:29 AM

Wireworld Supernova

Does anyone know if it possible to repair a WW Supernova optical cable? I goofed and pulled it out of the connector.

Masterlu

01-25-2020 10:52 AM

Quote:

Originally Posted by LarsT (Post 993429)

Does anyone know if it possible to repair a WW Supernova optical cable? I goofed and pulled it out of the connector.

100% yes, they will also repair it for free, for life. :thumbsup:

LarsT

01-25-2020 10:54 AM

Whew! Thank you.

bart	01-25-2020 12:37 PM

I had the same thing with mine.
How can I best proceed Ivan?

Higgens

01-25-2020 01:34 PM

Don’t you wish every company had the same warranty policy as WW. Repaired free of charge for life, even if the customer was partly to blame. Way to go WW.

Masterlu

01-25-2020 02:52 PM

Quote:

Originally Posted by bart (Post 993445)

I had the same thing with mine.
How can I best proceed Ivan?

Bart... just email sales@wireworldcable.com attention Will.

Tell him you are my customer, he will send you an RMA. :thumbsup:

bart	01-25-2020 03:08 PM

Quote:

Originally Posted by Masterlu (Post 993472)

Bart... just email sales@wireworldcable.com attention Will.

Tell him you are my customer, he will send you an RMA. :thumbsup:

Ivan, a big thank you!
I had that cable lying there and thought it was good for the bin.
Wow, good service from Wireworld!

cleeds

01-25-2020 05:49 PM

Wireworld has excellent service.

bart	01-25-2020 06:59 PM

At first I didn't understand RMA.
I looked it up in the English dictionary.
Royal Military Academy it said.
I then knew Wireworld really is serious business! :D

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