No LED Light on recently installed PS Audio Soloist
 

I recently installed three PS Audio Soloist in a new home theater, each on dedicated circuits. I have had the units NIB stored for several years. PS Audio no longer makes the Soloist.

At power up the LED lights on two of the soloist are lit. On the third unit the LED did not light.

I'm hoping someone has a solution.

I had a couple of those years back -- did you try flicking it or tapping it with your finger? (not your middle one either:D).

Best Sir,

Bob

I have tried the flick. One question is, since the unit does have power but no light, could it still be working, or is it just an expensive wall receptacle?

The light is probably defective or not making a connection. You could call PS Audio Tech Support and get their advise on the feasibility of you replacing the LED or just leaving it be. Hard for me to conclude just because the light is out that it isn't offering surge protection.

Best Sir,

Bob

Thanks. I do have an email into tech support.

Terry.......Just a thought, but you may want to check and make sure the hot and neutral wires are not reversed. I don't know if that would impact the LED function in the circuit but as a basic trouble shooting measure I would take a look. There may also be the possibility that the ground wire is not making contact. It's worth check out.

Terry... try speaking directly to Scott McGowan and feel free to drop my name. :ok:

I hope he doesn't hang up on you. :D

PS> I still have brand new ones in inventory if he authorizes a replacement. ;)

https://images-na.ssl-images-amazon...._AC_UL130_.jpg

Have one of these handy??

Best Sir,

Bob

Yes and it reads "correct"

That should be taken care of by the device I used for the first question, right?