Rolex
 

Purchased my Rolex Datejust in 1969 and is, once again (4th time) in need of a cleaning, lube, etc. In fact, I'm quite late getting the watch in, as haven't been wearing one for a few years, which am going to do, once again. Biggest problem is that there is some "discoloration" on the edge of the face and hands, which likely means a gasket has failed.

Has anyone had any dealings with an outfit by the name of "The Watch Buyers Group" in Pasadena, CA? They advertise a good game and I'm quite impressed with their 3-week turn-around, to say nothing of their pricing. The last time my watch was at Rolex in NYC it took them 4-months, which I did not care for. Any feedback on TWBG would be appreciated.

Big +1

+2 I feel lucky that I have a Rolex Service Center right here in my backyard. Still takes a few weeks but they are the only ones I let work on my Daytona or Sea Dweller.

Really no different than sending your McIntosh to "Phil's TV Repair" IMHO :)

I had my Daytona serviced by Rolex a couple of years ago, and it looked brand new when returned to me.

Yup! Like the saying goes, no one knows a Rolex better than Rolex!

A few years ago I took my Submariner in for servicing at the local retailer where the watch was purchased. They told me they could perform the same service as Rolex by their authorized tech that has 40 years experience. When I got the watch back the underside of the crystal was actually cloudy and the watch band was making a squeeky noise!

They ended up having to send it to Rolex after my discussion over their incompetence and covered all associated costs. When it came back the watch was flawless.

I will not let anyone but Rolex service either my Submariner or Milgauss after this experience.

One also has to worry about a non-authorized dealer not using original parts. That's something one also needs to be aware of when buying watches second hand. Know a few people burned that way.

A Casio quartz watch keeps better time and only needs a user installed battery every five years. :lmao: