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-   -   Dealer opening and inspecting order before delivering to you? normal? (https://www.audioaficionado.org/showthread.php?t=48956)

SAM992 11-03-2020 01:44 PM

Dealer opening and inspecting order before delivering to you? normal?
 
Ok.. simply question, when you order a product from your dealer (in my case we're talking McIntosh)... is it normal for your dealer to insist that they open the box and inspect it to be working before delivery to you?

Or do you just come in, pick up the box and set it up and test it at home?

I know some of you might have the dealer come out and install your stuff, so not talking to you all, as the answer there is obvious.

Still-One 11-03-2020 04:57 PM

My dealer(s) have never asked to check gear I have purchased prior to installation. The only reason I could see one asking to do this is if they have run into "return"issues with a number of clients.

Antonmb 11-03-2020 05:04 PM

Same here, never had a dealer open a box unless there’s been a problem with returns or other issues.

PMCH 11-03-2020 05:23 PM

I like to open the box with the dealer if possible to make sure there is no obvious damage before bringing it home.

1KW 11-03-2020 05:44 PM

Never had a dealer open up any Mcintosh or other components. I think opening up the boxes is part of the fun :D

Masterlu 11-03-2020 06:11 PM

The only time a new component is opened by me, is if there is evidence of transit damage. Opening it is required to notify the manufacturer within 2 days of receipt.

George Prentice 11-03-2020 06:44 PM

I have never had a dealer open a box. He should not, unless asking you first. I would consider an open box to be the dealer trying to resell a “open box” or used component as new. It should not be sold for full price.

doggiehowser 11-03-2020 06:57 PM

Over in Australia, distributors routinely open up boxes to place local power cords since many of our components get shipped with US or European or British power cords. They usually do include a sticker that says opened by the distributor for inspection.

PHC1 11-03-2020 11:46 PM

That’s like offering your bride to be opened by someone else... :smoking:

Masterlu 11-04-2020 01:07 AM

Quote:

Originally Posted by PHC1 (Post 1019905)
That’s like offering your bride to be opened by someone else... :smoking:

But cables benefit from a break in period. :roflmao:


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