AudioAficionado.org

AudioAficionado.org (https://www.audioaficionado.org/index.php)
-   Wireworld Cables (https://www.audioaficionado.org/forumdisplay.php?f=7)
-   -   Service as good as its products........ (https://www.audioaficionado.org/showthread.php?t=43965)

Formerly YB-2 10-02-2018 12:47 PM

Service as good as its products........
 
Had WW do some 'cable work' for a new configuration and they got it wrong. They issued a call-ticket (so no expense to me), but, to hold down the loss of time at my end they are building a complete new cable to ship tomorrow rather than making me wait while they 'fix' the wrongly configured one. That's about as good as one could ask for (other than getting it right the first time ;)).
Thanks for WW's great service. Its nice to deal with a quality outfit.

cleeds 10-02-2018 10:23 PM

Agreed, WW has terrific service! They are to cables as Ivan is to dealers - so if you buy your WW from Ivan, you have the best of both worlds.

Formerly YB-2 10-02-2018 10:26 PM

Received an e-mail that the new cable went out today rather than tomorrow. :thumbsup:

Formerly YB-2 11-08-2018 09:26 AM

Needed (wanted, actually) to change one end of one set of speaker cables to banana from spade. WW simply sent along the needed banana plugs. Unscrew the old and screw in the new. Again, terrific customer service.

edkoz 11-08-2018 02:53 PM

I have had GREAT response from WW as well. Great company to deal with!:yes:
Ed

mtroo 11-08-2018 03:19 PM

My experience with them has been first class. Had an issue with an order similar to Glenn. Great service.

Masterlu 11-08-2018 03:29 PM

And this is just one more reason why I enjoy being one of their Premier Dealers.


All times are GMT -4. The time now is 03:01 AM.

Powered by vBulletin® Version 3.8.10
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
©Copyright 2009-2023 AudioAficionado.org.Privately owned, All Rights Reserved.