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  #11 (permalink)  
Old 02-17-2010, 01:30 AM
JT3 JT3 is offline
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Keep us posted, overall the S1 and S2 have a great rep...

Never heard of many having issues so hopefully Marantz pulls through.
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  #12 (permalink)  
Old 02-17-2010, 09:32 AM
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Quote:
Originally Posted by f1 fan View Post
Dan.....that's not going to happen, I'm not in a good mood when I deal with these folks, they remind me of my former employer

Dave
Dave.......I hear you. Don't let them bend you over the table. You paid good money for your Marantz player. It is a shame it has been such a headache for you. Hearing about a problem is one thing, hearing about multiple problems, and crappy responses is a bad thing. In this day and age Marantz, and every other manufacturer for that matter, should understand that word travels very fast, and can impact the buying decisions of many people in a big way. I hope they do the right thing by you.
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Living Room System: McIntosh C2300, MC601 (2), MCD1100, MS750, MR85, Sony DAT 60ES, Nakamichi BX-300, Micro Seiki DD-40, Ortofon 2M Black, Sonos ZP90, Oppo BDP-83SE Blu-ray, PMC EB1i, Fathom f113 w/ Sound Anchor stand, Power Plant Premier (2), PS Audio Soloist Premier SE (3), Rollerblock Jr.'s, Wireworld Silver Eclipse IC's & PC's, Kimber 8TC with WBT Solid Silver Angled Locking Banana Connectors.
Studio System: McIntosh C1000C/P, MC2301 (2), MCD1100, MR88, Michell Gyro SE w/SME 309/Ortofon Cadenza Black, Sonos ZP90, PS Audio Power Plant Premier, PS Audio Soloist Premier SE, Sonus Faber Amati Anniversario, Rollerblock Jr.'s, Wireword Silver Eclipse IC's & PC's, Wireworld Silver Eclipse speaker cable.
Studio Home Theater System: McIntosh MX120, MC452, Oppo BDP-95 Blu-ray, PS Audio Soloist Premier SE, JBL LSR-6332 (2), JBL LSR-6328P (3), McIntosh XLS112 (2), Sony 52XBR9, Tributaries Silver IC's, Wireworld PC's.
Vintage: McIntosh MA5100, MR74 tuner, JVC XL-Z1050 K2 CD player, Wyred 4 Sound DAC2, Tandberg 3008A and 3026A, JBL4312A , McIntosh 4300V for deck speakers.
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  #13 (permalink)  
Old 02-17-2010, 09:38 AM
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Dan.....thanks! They're not going to bend me over. I believe they will do the right thing or word will travel fast, real fast!!

Dave
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Old 02-17-2010, 02:53 PM
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Today I spoke with Marantz USA and the news was good! They are going to replace my SA11 with a new one at no charge. The new one will arrive soon. Thank you Marantz and to those who helped see this through.

Dave
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  #15 (permalink)  
Old 02-17-2010, 07:57 PM
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Quote:
Originally Posted by f1 fan View Post
Today I spoke with Marantz USA and the news was good! They are going to replace my SA11 with a new one at no charge. The new one will arrive soon. Thank you Marantz and to those who helped see this through.

Dave
That's awesome Dave. Even though it took some fanagling, Kudos to Marantz

Bob
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Old 02-17-2010, 09:42 PM
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Dave.......I'll cancel your proctologist appointment.
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Living Room System: McIntosh C2300, MC601 (2), MCD1100, MS750, MR85, Sony DAT 60ES, Nakamichi BX-300, Micro Seiki DD-40, Ortofon 2M Black, Sonos ZP90, Oppo BDP-83SE Blu-ray, PMC EB1i, Fathom f113 w/ Sound Anchor stand, Power Plant Premier (2), PS Audio Soloist Premier SE (3), Rollerblock Jr.'s, Wireworld Silver Eclipse IC's & PC's, Kimber 8TC with WBT Solid Silver Angled Locking Banana Connectors.
Studio System: McIntosh C1000C/P, MC2301 (2), MCD1100, MR88, Michell Gyro SE w/SME 309/Ortofon Cadenza Black, Sonos ZP90, PS Audio Power Plant Premier, PS Audio Soloist Premier SE, Sonus Faber Amati Anniversario, Rollerblock Jr.'s, Wireword Silver Eclipse IC's & PC's, Wireworld Silver Eclipse speaker cable.
Studio Home Theater System: McIntosh MX120, MC452, Oppo BDP-95 Blu-ray, PS Audio Soloist Premier SE, JBL LSR-6332 (2), JBL LSR-6328P (3), McIntosh XLS112 (2), Sony 52XBR9, Tributaries Silver IC's, Wireworld PC's.
Vintage: McIntosh MA5100, MR74 tuner, JVC XL-Z1050 K2 CD player, Wyred 4 Sound DAC2, Tandberg 3008A and 3026A, JBL4312A , McIntosh 4300V for deck speakers.

Last edited by jdandy; 02-18-2010 at 12:48 AM.
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  #17 (permalink)  
Old 02-17-2010, 10:16 PM
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Quote:
Originally Posted by f1 fan View Post
Today I spoke with Marantz USA and the news was good! They are going to replace my SA11 with a new one at no charge. The new one will arrive soon. Thank you Marantz and to those who helped see this through.

Dave
Dave
That's the way it should be handled.

Jim
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  #18 (permalink)  
Old 02-18-2010, 12:44 AM
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Bob.....you're right, this has taken some time, about 3 weeks.

Dan....thanks for the cancelation, I wasn't looking forward to bending over and takin' the medicine :0

Jim....you are correct sir, it's the only way to do business.

I've missed the player and look forward to receiving the new replacement. My old player was a lemon, that's the bottom line.

I will post a update when the player arrives at it's new home

Dave
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  #19 (permalink)  
Old 02-23-2010, 05:36 AM
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Hopefully the new SA11 will arrive by this Friday, however I'm not holding my breath.

The saga continues.......

Dave
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  #20 (permalink)  
Old 02-23-2010, 05:06 PM
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Playing phone tag with Marantz......ugh!

Dave
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