AudioAficionado.org  

Go Back   AudioAficionado.org > Manufacturers Forums > Bryston Audio

Bryston Audio Unlimited, Unprecedented, Unequalled

Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 04-22-2010, 01:12 AM
Member
 
Join Date: Feb 2010
Location: vancouver bc
Posts: 75
Default What's taking so long?

Around Feb. 20 I ordered a B100SST with the built in Dac. from my long time
dealer. I had one shipped to me within a week, but it was missing the Dac. So I sent it back and I am still waiting arrival of the proper unit. Apparently
Bryston is having a hard time building the Dacs fast enough.
What is taking so long? Over 2 months is a long time to wait, especially after I had a taste of the B100 for one day and it sounded wonderful.

Hurry up Bryston!
Reply With Quote
  #2 (permalink)  
Old 04-22-2010, 09:26 AM
Senior Member
 
Join Date: Sep 2009
Posts: 426
Default

Quote:
Originally Posted by dirtbag View Post
Around Feb. 20 I ordered a B100SST with the built in Dac. from my long time
dealer. I had one shipped to me within a week, but it was missing the Dac. So I sent it back and I am still waiting arrival of the proper unit. Apparently
Bryston is having a hard time building the Dacs fast enough.
What is taking so long? Over 2 months is a long time to wait, especially after I had a taste of the B100 for one day and it sounded wonderful.

Hurry up Bryston!
Hi Dirtbag - can you give me some details - what dealer etc. There is no way this should be 2 months - maybe a week to 10 days at most - there is something amiss

jamestanner@bryston.com


james
Reply With Quote
  #3 (permalink)  
Old 04-22-2010, 11:06 AM
Member
 
Join Date: Feb 2010
Location: vancouver bc
Posts: 75
Default

James,
thanks for your reply.I'll email you

Last edited by dirtbag; 04-22-2010 at 11:10 AM.
Reply With Quote
  #4 (permalink)  
Old 04-22-2010, 01:06 PM
jdandy's Avatar
Joyful Individual


 
Join Date: Apr 2009
Location: Sunshine State
Posts: 23,057
Default

dirtbag.......I am curious now, so what's happening.
__________________
Dan


Living Room System: McIntosh C2300, MC601 (2), MCD1100, MS750, MR85, Sony DAT 60ES, Nakamichi BX-300, Micro Seiki DD-40, Ortofon 2M Black, Sonos ZP90, Oppo BDP-83SE Blu-ray, PMC EB1i, Fathom f113 w/ Sound Anchor stand, Power Plant Premier (2), PS Audio Soloist Premier SE (3), Rollerblock Jr.'s, Wireworld Silver Eclipse IC's & PC's, Kimber 8TC with WBT Solid Silver Angled Locking Banana Connectors.
Studio System: McIntosh C1000C/P, MC2301 (2), MCD1100, MR88, Michell Gyro SE w/SME 309/Ortofon Cadenza Black, Sonos ZP90, PS Audio Power Plant Premier, PS Audio Soloist Premier SE, Sonus Faber Amati Anniversario, Rollerblock Jr.'s, Wireword Silver Eclipse IC's & PC's, Wireworld Silver Eclipse speaker cable.
Studio Home Theater System: McIntosh MX120, MC452, Oppo BDP-95 Blu-ray, PS Audio Soloist Premier SE, JBL LSR-6332 (2), JBL LSR-6328P (3), McIntosh XLS112 (2), Sony 52XBR9, Tributaries Silver IC's, Wireworld PC's.
Vintage: McIntosh MA5100, MR74 tuner, JVC XL-Z1050 K2 CD player, Wyred 4 Sound DAC2, Tandberg 3008A and 3026A, JBL4312A , McIntosh 4300V for deck speakers.
Reply With Quote
  #5 (permalink)  
Old 04-22-2010, 07:41 PM
Member
 
Join Date: Feb 2010
Location: vancouver bc
Posts: 75
Default

Quote:
Originally Posted by jdandy View Post
dirtbag.......I am curious now, so what's happening.
James is looking into it for me.
I'll let you know when I get more info.
Reply With Quote
  #6 (permalink)  
Old 04-22-2010, 09:27 PM
mc602's Avatar
It goes to 11...


 
Join Date: Apr 2009
Location: Canada
Posts: 1,619
Default

I have to say, overall, and in my experience Bryston has some of the best customer service out there.
__________________
McIntosh. Modwright Instruments. Caylx. Sonos. Clearaudio. ASR. Proac. JL Audio. Crystal Cable. RGPC

Greg
Reply With Quote
  #7 (permalink)  
Old 04-22-2010, 09:38 PM
Face's Avatar
Senior Member

 
Join Date: Apr 2009
Location: Long Island
Posts: 1,637
Default

Did you try calling them before starting this thread?
__________________
W4S DAC-2, W4S STP-SE, W4S SX-500 Monos, Custom ScanSpeak/SEAS Towers, Hot Rodded Rega TT and Jolida JD9 Phono Pre, Asynchronous PC and Cambridge 550C Transports, MIT AVt MA Speaker Cables, WireWorld Gold Eclipse 6 XLR, WW Aurora PC, RGPC 600S, GIK Treatments

W4S DAC-2, W4S STP, W4S ST-500, W4S Mini MC-5, Custom Scanspeak/Anarchy Mains, Tannoy Saturn S8LR/C, SVS PB12-Plus/2, PC Music Server, Marantz AV7005, Custom Neotech Interconnects, WW Aurora and SignalCable Silver Resolution Power Cables, RGPC 400 Pro, Custom Room Treatments
Reply With Quote
  #8 (permalink)  
Old 04-23-2010, 01:06 AM
Member
 
Join Date: Feb 2010
Location: vancouver bc
Posts: 75
Default

Quote:
Originally Posted by Face View Post
Did you try calling them before starting this thread?
I have only been talking to my dealer and I was just curious if anyone else was having the same issue as I was.
Reply With Quote
  #9 (permalink)  
Old 04-23-2010, 09:09 PM
Member
 
Join Date: Feb 2010
Location: vancouver bc
Posts: 75
Default

The issue has been resolved with much help from James Tanner.
There was some miscommunication at my dealers end that Bryston was completely unaware of. James stepped in and got it sorted out and my B100SST will be shipped next week.
I'll cut my dealer some slack because he has teated me very well for years
and I do live a few thousands away from him now.

Thank you to James for helping out and I am really excited about getting the
B100. I did purchase a B60R as well that I have received that I am extremely happy with so the B100 must be incredible.

Thanks again James
Reply With Quote
  #10 (permalink)  
Old 04-26-2010, 01:24 PM
Socal Sam's Avatar
Member
 
Join Date: Nov 2009
Posts: 31
Default

Quote:
Originally Posted by dirtbag View Post
...I'll cut my dealer some slack because he has teated me very well for years and I do live a few thousands away from him now...
Glad everything worked out. BTW, getting "teated" well counts for a lot!
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On



All times are GMT -4. The time now is 12:31 PM.

Follow @AudioAficionado
iTunes, App Store, iBookstore, and Mac App Store
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2012, vBulletin Solutions, Inc.
Search Engine Friendly URLs by vBSEO 3.6.0
©Copyright 2009-2011 AudioAficionado.org.Privately owned, All Rights Reserved.
Audio Aficionado Sponsors
AudioAficionado Subscriber
AudioAficionado Subscriber
Sound Earphones
Sound Earphones
A/V Solutions
A/V Solutions
Olive Media
Olive Media
URC
URC
Bryston
Bryston
Fortress Seating
Fortress Seating
Wilson Audio
Wilson Audio
Pitch Perfect Audio
Pitch Perfect Audio
Krell
Krell
Legend Audio & Video
Legend Audio & Video
Musical Surroundings
Musical Surroundings
WireWorld Cables
WireWorld Cables
JL Audio
JL Audio
Burmester
Burmester
Sumiko
Sumiko
TOAD
TOAD
Moon Audio
Moon Audio
PurePower
PurePower
Harmonic Resolution Systems
Harmonic Resolution Systems